wmsclothing.com
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Do you dropship and exactly how does it work?
[A.] Yes, we dropship to every country in the world.
Dropship is the process in which the owner of a business has merchandise sent directly from the Wholesaler to the owner's customer.
For example, Mary in N.J. has a customer Bertha in Texas that ordered a handbag from Mary. Mary gets paid first, then pays WMS for the handbag, and then WMS Drop Ships the handbag to Bertha with Mary's return address on the box - no mention of WMS anywhere on or in the box.
Dropshipping has become much more common in recent years, and many on-line retailers especially use this service because there is no need to warehouse merchandise.
[Q-30-C] Do I have to sign up for any special program to Dropship items? Or do I have to be a Gold Club member?
[A.] No, there is nothing special to sign up for to Drop Ship WMS merchandise. A Gold Card is not related to Drop Shipping. There are no drop ship fees.[Q-30-D] How do I place a Dropship order on www.WMSClothing.com?
[A.] The first thing to do is register (if you haven't already) by clicking on the 'My Account' button at the top of any WMS page. When the screen refreshes, click on the 'Register for Free' button (below 'Forgot your Password?')
- Now enter all of your information, as you want it to appear on the return address. This information will only have to be entered once because it will be saved by WMS. An e-mail message will be sent to you confirming registration and it will say 'Hello' followed by your first name in the upper right hand corner.
- Now make up and enter a Username and make up a password. Later, the account can be recalled by you by entering your Username and password in the 'My Account' screen.
- Now, click on a category and look for what item you want to purchase, and click the 'Buy Now' button. The item will now be added to your shopping cart.
- When you're finished adding merchandise, enter your Username and Password in the box at the bottom of the shopping cart and click on 'Continue to Checkout.'
- Select a shipping option (UPS Ground, 3 Day Select or 2nd Day Air).
- Now click on the box that says 'Billing Address' (below 'Your merchandise will be shipped to:) . Select 'Create New Ship-To Address.
- A Pop-Up window will open. If it doesn't make sure that your "pop-up blocking" is turned off. Now enter the address of your Drop Ship customer as you want it to appear on the UPS label, click on the 'Save' button. Make sure that the Drop Ship address is exact, as we have no way to verify the information.
- In the comments section, please put "Dropship Order" to verify that it is a Dropship order.
- Now click on the 'Click Here to Complete Your Order' button at the bottom.
- If PayPal was selected as the method of payment, a Pop-Up window to PayPal with the amount and address information will open.
- Follow the step-by-step instructions until 'Payment Sent' appears on the screen. For assistance with PayPal, they can be contacted directly at 1-888-221-1161.
- If Money Order was selected as the method of payment, please send a USPS Money Order, made out for the full amount to:
WMS ClothingThe Status of the order and Tracking can be found by clicking on the 'My Account' tab at the top of any page at wmsclothing.com
525 N. Andreasen Dr units #A & B
Escondido, CA. 92029Most orders are processed within 8 - 24 business hours after payment is received and notification of shipping details will be e-mailed via UPS to you.
[Q-30-E] Will my Dropship Order have your company information on it?[A.] No, Dropship orders will have no mention of WMS anywhere on or in the box. As far as the customer knows, we don't exist. When they re-order, it will be from you, not us. Dropship orders are shipped without an invoice, although we will put yours in the box if it's faxed or e-mailed to us before shipping.
[Q-30-F] Can my Dropship order be sent COD?
[A.] No, all Dropship orders must be prepaid.
[Q-30-G] Are there any additional fees?
[A.] Not from WMS, the price you see at checkout is the price that you pay with WMS. Any shipping and handling charges are calculated with the shipping. There are no additional fees to Dropship, we even prepare customs documents for free.
[Q-30-H] Can I download your pictures and merchandise descriptions and use them in my Dropship website/catalog?
[A.] Yes, we're happy to help our customers build up their business by using our pictures for free. (Hint: right-click on an image and then select "Save Image As..." This will save the picture to "My Pictures") AOL users need to open an Internet Explorer window to save images. Please Note: Pictures with professional models are and remain the copyrighted property of the products' manufacturer and it might be asked that their pictures be removed from unauthorized/your websites.
[Q-30-I] Is there anything in the catalog that can't be Dropshipped?
[A.] No, everything in the on-line catalog may be Dropshipped. There is no limit.
[Q-30-J] Can I still get Free Shipping if my Dropship order is over $1450.00?
[A.] Yes, all prepaid orders over $1450.00 have FREE UPS Ground Shipping to th 48 states. Dropship Orders must be prepaid, so they can ship to the continental US for FREE if the requirement is met.[Q-30-K] Can I still get free shipping if I place multiple orders that add up to $1450.00?
[A.] No, the computer can only calculate Free Shipping on single orders.[Q-30-L] Do you do International Dropship Orders?
[A.] Yes, WMS will Dropship to almost any country in the world. Most customers now select UPS for speed and trackability. Parcel post options are also available prior to checkout. WMS cannot be responsible for delivery by postal services.WMS does NOT charge to prepare customs' docs, however WMS does not prepare country of origin documents.[Q-30-M] If the item says 1 lot of 6 for $30.00, can I get 1 for $5.00? (for example).
[A.]No, lots cannot be broken up. If the item is offered as 1 lot of 6 then 6 will be sent for the price listed. Most customers choose to Drop Ship merchandise that is offered one at a time such as lingerie, shoes and handbags.[Q-30-N] Can I order 1 lot of 6 and have the items sent to different addresses?
[A.] No, the computer will not allow an order to be shipped to more than 1 address. Customers may however have the lot delivered to them directly and then sell individual pieces.[Q-30-O] If I place 3 orders for the same item, will I get the quantity discount?
[A.] No, the quantity discount can only be applied if more than 1 of the same item is bought in a single order. There is no way for the computer to apply a discount across multiple orders.[Q-30-P] The site says "Free Dropshipping" but I still get charged shipping. Why is that? "Free Dropshipping" means that there is no additional service charge to have an order drop shipped. Many wholesalers will charge extra for this service, but we do not. It does not mean that drop ship orders get free shipping. Normal shipping and handling charges still apply. WMS also prepares customs' docs to foreign countries for Free!
[Q-30-Q] What happens if my customer wants to make a return?
[A.] Any return for a Dropship order must be made to the retailer (you). The items may then be returned according to the online Company Policy. WMS does not offer exchanges or refunds. Many Dropshippers will sell any returned item on eBay.[Q-30-R] How do I get in contact with you if my question wasn't answered in the FAQ?
[A.] After you've visited our website catalog and read our Company Policy, please feel free to email us at wms@wmsclothing.com or call us at 1.760.233.9800.